Delivery

• We endeavour to dispatch all orders within 2 working days(48 hours). Monday to Friday.
• West Malaysia normally takes no more than 3 to 5 working days. For East Malaysia and Singapore delivery, please allow 5 to 10 working days. This estimation time is based on overall our successful deals, the delaying are sometime due to custom declarations, out of stock issue or late delivery by the courier service company. Your understanding is highly appreciated.​
• Please ensure your delivery address is correct before completing your order. We are unable to take responsibility for the delay or loss of a parcel where incorrect or incomplete delivery details have been provided.
• Shipping fees may vary based on your location and the item size/weight. Please contact our customer service for further information.
• Parcel Insurance: Parcel insurance is calculated by multiplying the product price by 1.6% for West and East Malaysia. For example, purchase RM200 total package, the premium is RM200 x 1.6% = RM203.2O. Parcel insurance is the responsibility of the consumer to protect your parcel lost and damage. Consumers can choose whether to buy parcel insurance. If the package is lost, consumers will receive the relevant courier company compensation. If the consumer chooses not to buy parcel insurance, the parcel loss will not be the responsibility of the LittleYap. Before buying, please indicate whether to choose to include the purchase of parcel insurance. Please contact at  WeChat Leex2NG for more details on parcel insurance before making your order.
• For countries other than Malaysia, please contact us at WeChat Leex2NG / WhatsApp 60182689399 for more details on parcel insurance before making your order.
• Customers are liable to track their own given tracking number from the respective courier websites. All of the items will be examined to ensure in good condition before we pass to courier. However, after we send out through the courier company, it is not under our control whatsoever of the handling of the parcel by the courier companies staffs. Hence we are not responsible for the parcel during shipment transit.​​

关于运送

• 我们将在2个工作日内（48小时）发出所有已付款的订单。（星期一到星期五）
• 西马一般只需不超过3至5个工作日，有时候在隔日您就能收到您的包裹（视地区或付款情况而定）。至于东马和新加坡的运送，请允许5到10个工作日的时间。这个估计是基于我们整体成功的交易经验。导致延迟运送的原因有时是因报关单，缺货问题或延迟运送的快递服务公司等不可预算的情况。因此我们将感激您的理解和体谅。
• 在完成订单前，请确保您的送货地址是正确的。我们将不承担任何提供不正确或不完整的运送地址，而导致包裹的延误或丢失的责任。
• 根据您的地区或商品的尺寸/重量，运费可能会有所不同。请联系我们的客服了解更多信息。
• 包裹保险 : 西马和东马包裹保险是以产品价格乘以1.6%计算。如， 购买RM200的总额包裹，保险费为RM200 x 1.6% = RM203.2O 。包裹保险是消费者的责任。消费者可选择是否购买包裹保险。如果不幸包裹遗失，而消费者有购买保险，将会获得相关快递公司赔偿。如果消费者选择不购买包裹保险，包裹遗失将不是LittleYap的责任。购买前，请注明是否选择包含购买包裹保险。请在确定下单前，欲了解更多包裹保险详情，请联络微信 Leex2NG 。
• 马来西亚以外国家的包裹保险,请在确定下单前，联络微信 Leex2NG / WhatsApp 60182689399。
• 当我们通知您已发送您的包裹后，您必须自己负责追踪您的包裹。您可以以我们通知您的包裹追踪号，从相关的快递网站上自己追踪。在我们发送您的商品前，我们都会对商品个别一一检查，确保商品处于良好状态。然而，当我们通过快递公司发送出去后，我们将无法控制任何由快递公司员工在运送过程中导致出现的问题，因此，我们不负责商品在运送过程中的包裹。

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